Credits

  • How many credits are needed to generate a minute of video, and how do credits work for HD and green screen videos?

    For standard videos, 1 credit is used for every 15 seconds, so 4 credits are needed for 1 minute. Videos shorter than 15 seconds also use 1 credit. HD videos require double the credits of standard videos, and using the green screen feature adds 1 extra credit per minute.

  • How do I purchase additional credits?

  • Can I get a refund for my credits?

  • What happens to my credits when I upgrade my subscription plan?

  • Will I lose my credits if I downgrade my subscription plan?

  • What happens to my credits if I cancel my subscription?

  • What happens to my unused credits if I don’t use them within my subscription period?

  • How do I receive credits when I switch to annual billing?

  • Does VisionStory provide weekly or daily login credits?